Quantros CareChex Awards program is the most reliable resource used by consumers, providers, and purchasers to evaluate, measure, and compare the quality and safety of inpatient hospital care in the U.S.

Congratulations to Ballad Health and 7 of its facilities for their impressive achievements in Medical Excellence and Patient Safety in 2024.

Award-Winning Facilities
Bristol Regional Medical Center (Bristol, TN)
Holston Valley Medical Center (Kingsport, TN)
Indian Path Community Hospital (Kingsport, TN)

Johnson City Medical Center (Johnson City, TN)
Johnston Memorial Hospital (Abingdon, VA)
Lonesome Pine Hospital (Big Stone Gap, VA)
Norton Community Hospital (Norton, VA)

Awards in Medical Excellence
#1 Hospital in the Market
Top 100 Hospital in the Nation
Top 10% Hospital in the Nation
Top 10% Hospital in the Southern Region
Top 10% Hospital in the State

Awards in Patient Safety
#1 Hospital in the Market
Top 100 Hospital in the Nation
Top 10% Hospital in the Nation
Top 10% Hospital in the Southern Region

#1 Hospital in the State
Top 10% Hospital in the State

Categories in Medical Excellence include:
Chronic Obstructive Pulmonary Disease, Gall Bladder Removal, Gastrointestinal Hemorrhage, Heart Attack Treatment, Hip Fracture Care, Interventional Carotid Care, Interventional Coronary Care, Major Bowel Procedures, Pneumonia Care, Sepsis Care, Women's Health

Categories in Patient Safety include:
Cancer Care, Cardiac Care, Chronic Obstructive Pulmonary Disease, Coronary Bypass Surgery, Gall Bladder Removal, Gastrointestinal Care, Gastrointestinal Hemorrhage, Heart Attack Treatment, Heart Failure Treatment, Hip Fracture Care, Interventional Carotid Care, Interventional Coronary Care, Joint Replacement, Major Bowel Procedures, Major Cardiac Surgery, Major Orthopedic Surgery, Neurological Care, Orthopedic Care, Overall Hospital Care, Overall Medical Care, Overall Surgical Care, Pneumonia Care, Pulmonary Care, Vascular Surgery, Sepsis Care, Stroke Care, Trauma Care, Vascular Surgery, Women's Health

About Quantros CareChex Awards

Since 2009, Quantros has compiled the CareChex ratings to provide an objective quality review of all hospitals and health systems in America, with ratings for Safety and overall Medical Excellence at the national, state, and regional level. The CareChex awards are based on a rigorous review of patient complications, readmissions, and mortality.

Quantros provides the most comprehensive and objective calculation of hospital and system quality performance in the industry. 

Our vast datasets don’t include any self-reported or survey data, and our results are tested for statistical significance, resulting in clearer/more accurate performance differentiation across 39 clinical categories in both Medical Excellence and Patient Safety.

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